How it Works - Air Medical transport

Book air medical transport with Air Stretcher. From initial contact to continuous support, we ensure a seamless and safe journey for patients

How to book air medical transport on a plane?

Step-by-Step Process to get medical repatriation on commercial flights

Initial Contact

Get in touch with us to discuss your needs. Our dedicated team is available to answer your questions and provide detailed information about our services. You can reach us by phone, email, or through our website’s contact form. During this initial consultation, we will gather essential information about the patient’s condition, travel requirements, and any specific needs to ensure a tailored solution.

Medical Evaluation

The medical clearance process is a critical step to ensure the patient’s safety during transport. The patient’s physician will need to complete a Medical Information Form (MEDIF), detailing the patient’s medical history, current condition, and specific needs during the flight. This form is then reviewed by our medical team and the airline’s medical department to confirm that the patient is fit to fly and to identify any special arrangements that may be required.

Coordination and Booking

Once the medical clearance is obtained, Air Stretcher handles all aspects of booking and coordination with the airlines. We work closely with our airline partners to secure the necessary approvals and arrange for the installation of the stretcher on the flight. Our team ensures that all logistical details are managed, including the removal of seats to accommodate the stretcher and the provision of any required medical equipment.

Transport Logistics

We manage all ground and air medical transport logistics to ensure a seamless journey. This includes arranging for an equipped ambulance to transport the patient from their location to the airport and coordinating with airport staff for smooth boarding and disembarkation. Our medical team accompanies the patient throughout the journey, providing continuous care and monitoring.

Continuous Support

Throughout the entire process, we provide ongoing support and communication. Our team remains in close contact with the patient’s family, healthcare providers, and insurance companies to keep everyone informed and address any concerns. We are committed to ensuring that the patient receives the highest level of care and that the entire process is as stress-free as possible.

How We Operate for a Medical Evacuation ?

Our pre-repatriation process is thorough, ensuring that all aspects are managed safely, allowing you to remain worry-free.

You will receive a comprehensive cost breakdown and available options, encompassing medical stretcher transport on commercial airlines, ground ambulances, and air transport at departure and return points.
You can compare our commercial airline option with other air transport alternatives and observe the substantial differences.
Our medical team will meticulously assess each case to determine the necessary in-flight medical care, whether it requires a doctor, nurse, or specialist attention.
We will liaise with the treating medical facility to obtain the required hospital release (Fit to Fly Form, mandated by commercial airlines for all medical cases).
We will handle the complex medical requirements of the airline by collaborating with their medical desks and advisors to ensure stringent standards are maintained. This includes overseeing loading procedures, in-flight care, equipment, and medication.
We will coordinate closely with all relevant parties to complete the mission, including local air ambulance providers, ground ambulance companies, and treating medical facilities.
Family members and travel companions are also considered. We will arrange international commercial airline tickets as needed.
We will manage all additional steps from hospital to home.

What types of patients are taken care of for medical trip by plane ?

Air Stretcher primarily takes care of stable patients who are medically fit to travel but cannot sit in a standard airplane seat due to their medical condition. Here are some examples of the types of patients taken care of:

Bedridden patients

Patients requiring intensive care

Convalescent patients

Patients with severe injuries

What are the rates for the medical flight service offered?

The rates for evacuation services offered by Air Stretcher may vary depending on several factors, including the flight distance, the patient’s specific medical needs, and additional required services (such as ground ambulances or medical escorts).

In general, medical repatriation with stretcher services on commercial flights are often more economical than dedicated air ambulances. For example, Air Stretcher can arrange a complete stretcher case on Air France within 24 to 48 hours, including oxygen if needed.

To obtain an accurate and detailed quote for our air medical transport services, be in contact with our team. We will provide you with an estimate based on the patient’s specific needs and travel details.